Privacy Policy
Effective Date: 23 July 2026
At Bolero Holidays Italy Ltd ("we", "us", "our"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit www.boleroholidaysitaly.com or make a booking with us.
1. Information We Collect
We only collect personal information when you make a booking through our website. This information may include:
- Your name
- Email address
- Telephone number
- Billing address
- Booking details
- Payment-related information necessary to process your booking
We do not collect personal information simply because you browse our website.
2. How We Use Your Information
We use your personal information solely to:
- Process and manage your booking
- Communicate with you regarding your reservation
- Meet our legal and accounting obligations
- Respond to customer enquiries
We do not use your information for marketing purposes.
3. Payment Processing
Payments made through our website are securely processed by Stripe. We do not store your full payment card details on our servers.
Stripe processes payment information in accordance with its own Privacy Policy, which can be viewed at:
https://stripe.com/privacy
4. Marketing Communications
We do not send marketing emails, newsletters, or promotional communications.
5. Cookies
Our website may use essential cookies required for the operation and security of the website. These cookies do not collect personal information for advertising purposes.
We do not use advertising or behavioural tracking cookies.
6. Advertising
We do not display third-party advertising on our website and do not use your personal information for advertising purposes.
7. Facebook
We maintain a Facebook Fan Page where visitors can choose to interact with us.
If you visit or engage with our Facebook page, your personal information is processed in accordance with Meta's Privacy Policy. Any information you choose to share on Facebook is subject to Facebook's own privacy practices.
8. Data Storage and Security
We store customer information only where necessary to fulfil bookings and comply with legal obligations. We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
9. Data Retention
We retain booking information only for as long as necessary to:
- Fulfil our contractual obligations
- Comply with legal, tax, and accounting requirements
- Resolve disputes where necessary
When personal information is no longer required, it is securely deleted.
10. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing
- Request a copy of your data
- Lodge a complaint with your local data protection authority
11. Contact Us
If you have any questions about this Privacy Policy or how we process your personalinformation, please contact us using the contact details provided on our website:
www.boleroholidaysitaly.com
Tel: +44 (0)1642714000
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.