The Bolero Guest Area

Access your Bolero Holidays reservation at Union Lido.

Each reservation comes with its own private guest area, complete with information about your present booking(s) with Bolero Holidays Italy Ltd at Union Lido. You can view the reservation, see your holiday balance and make payments, update your party details, arrival & departure information and download and print off your holiday payment invoices and your holiday voucher.

It's a great way to ensure you always keep track of your holiday booking including any optional extras you may have booked or possibly forgotten to book, and ensure that all your information is up to date, such as flight times which may have altered or perhaps you bought a new car and need to update the registration information. This all helps to keep us both up to date with your holiday requirements.

When you click on the link below, you will be asked to enter the email you provided Bolero for correspondence or your BL reference number (printed on the emailed holiday confirmation we sent to you previously) Either can be used to identify you with the system. Once you enter this information, the online guest area will look for any previous log in information, and ask for your password if it finds it. If you are new to this service, you will be asked to create a log in, and a temporary password will be sent to your email address. Use this to gain access to the guest area, then feel free to change the password after logging in using the service in your guest area.


If you have forgotten your log in information, you can reset your password.

With a flexible payment system, you can pay for your holiday in instalments, with balances not due until 8 weeks before you arrive.

Make a single payment

Pay securely using a valid debit or credit card

We are pleased to be able to offer the option to pay for your Union Lido holiday by debit or credit card via our online payment system, linked securely with the online payment company SagePay.

To log in and make a payment, please enter your email address below, and the unique Bolero reference booking number that begins with BL. This will take you to a single payment page where you can check your holiday balance and make a payment using a debit or credit card. Once your payment has been processed, Bolero will send you a confirmation by email.

To log into your booking (see above) which will give you access to view / download holiday documents, view / update your party and arrival information and see any new payments on your reservation.

Get In Touch


You can contact us in a variety of ways, by telephone, email, or social media.
It's your choice…

Bolero Holidays Enquiries
Tel. + 44 1642 714000
[email protected]
Bolero Holidays Italy Ltd