Frequently Asked Questions

When it comes to booking a holiday, it's always best to ask as many questions as you can think of, either in an email or over the phone. The more you know, the more you can relax and enjoy yourself, and here at Bolero, we are always available to help with any enquiry you have about the holiday park, about Bolero and it's range of accommodation, travelling to Italy, getting to Union Lido from the airport or any general questions you may have, we are happy to help.

We have split the questions up into sections that may help you quickly identify an answer to something you presently wish to ask. Just hover / click on the corresponding question below to view the answer, and hopefully this will help with your planning.

We can of course discuss anything with you directly over email or the phone via +44 1642 714000 so feel free to contact us during open hours Mon-Fri, 09.00 - 17.00, or if we are closed you can leave an answerphone message and we will get back to you at the next earliest opportunity.

Before booking a holiday

Booking a holiday

Arriving at Union Lido

During your stay

Departing Union Lido

Get In Touch


You can contact us in a variety of ways, by telephone, email, or social media.
It's your choice…

Bolero Holidays Enquiries
Tel. + 44 1642 714000
[email protected]
Bolero Holidays Italy Ltd