Bolero Holidays

Union Lido Availability

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Welcome to the Union Lido and Bolero Holidays online reservation system. This will allow you to search availability, reserve mobile home accommodation and pay for your Italy holiday all in one convenient place.

Just choose between paying for your holiday in GBP Sterling or in EUROS and choose your date / number of bedrooms and party size. Our system will then search through availability and provide you with the options available on your chosen date. You can then choose to reserve this mobile home directly.

If your search returns no results, it may mean that particular date is fully booked, but you can also contact our office to double check we have not received a pending cancellation for that particular date. We will also endeavour to check alternative accommodation and dates for you to help with your holiday planning.

Our UK staff are always available to help with your enquiry by email or by telephone as they have full knowledge of the Union Lido holiday park as well as the majority of travel options available and will always endeavour to answer any of your questions fully.

Search GBP Holiday Dates

If you wish to book more than one mobile home on the same date, please contact us directly either by email or telephone us on: 01642 714000

Search EURO Holiday Dates

IIf you wish to book more than one mobile home on the same date, please contact us directly either by email or telephone us on: 01642 714000

If you prefer to make a reservation with our UK office, either by telephone: + 44 1642 714000 or by email: - Our staff will be happy to discuss your holiday requirements with you, answer any questions you have and help you to make a reservation if you prefer not to use online booking systems.

Once your deposit is paid and the booking form details have been entered onto our reservation system, we will send you a booking confirmation either by post or by email which will clearly state everything you have booked with Bolero. This includes the cost of the holiday, hire equipment, charges and any discounts that apply at the time of booking. Any subsequent changes / additions / requests made to the Bolero Holidays booking will be re-confirmed.

The Bolero holiday confirmation will also show any payments you have made and a balance due date 8 weeks before your intended arrival. Once your reservation is made, our staff will always be available to answer any Union Lido or general holiday queries regarding any aspect of the reservation.

Just click to send a Union Lido holiday enquiry to our UK office.

Terms & Conditions 2018

To book via our online reservation system, please visit:

Making A Bolero and Union Lido Booking

When booking a Bolero mobile home, please note the maximum number of persons able to stay in the following units are:

* Sorrento - 6 persons only
* Torcello - 6 persons only
* Venezia - 6 persons only
* Murano - 4 persons only

We are unable to accept any bookings where the total number of persons in the unit exceeds the above numbers.

Once you have made a provisional booking you should pay a non-refundable deposit of £120 / 120€ within 7 days and also return to us a completed booking form. You will then be sent a holiday confirmation at which stage a contract will exist between you and Bolero Holidays Ltd. Your final balance should be received no later than 8 weeks before the start of your holiday. If payment is not received by this time Bolero Holidays Ltd reserves the right to cancel the holiday. In this case the normal cancellation charges will apply. (See Cancellation section below)

Bookings made less than 8 weeks before departure are to be paid in full at the time of booking. For last minute bookings we may insist on payment by credit or debit card. On receipt of your full balance we will send you a final confirmation and approximately 4 weeks before you depart for Italy, we will send you an accommodation voucher. The party leader is responsible for making all payments on behalf of the other party members. All units of accommodation must be occupied by a legally responsible adult. Union Lido is not suitable for groups of young single people and we will not accept such bookings. If you are in any doubt about this you should tell us at the time of booking about the composition of your party, otherwise you may be refused entry to the holiday park. Only guests notified to Bolero Holidays Ltd will be admitted onto the park. We are not responsible for any loss of enjoyment or disruption to your holiday due to any information that you fail to disclose to us, at the time of booking. We reserve the right to refuse any booking or amend a booking for any reason.

Data Protection

In order to provide you with our services it is necessary to collect certain information about you and your party. These details can include the names and ages of party members, a postal and e-mail address, bank or credit card details, special health issues and any other information necessary for the successful completion of your holiday. We take strict measures to protect your personal data and we never pass on such data to any external agencies. When you request a service from us we have to pass on selected items of your personal data to the holiday park. Under the provision of the 1998 Data Protection Act you have the right to receive a copy of the information held about you by Bolero Holidays Ltd. You have the right to change that information. We may charge an administration fee for such services. If you no longer wish to remain on our database please inform us in writing.


If you wish to cancel your booking you must notify Bolero Holidays Ltd in writing. On the date that written notification is received the following cancellation charges apply, expressed as a percentage of the total holiday cost.

56-29 days before holiday date: 30%

28-15 days before holiday date: 60%

14-1 days before holiday date: 100%

We recommend that you take out travel insurance as most policies cover you for many of the instances where cancellation is necessary.

Changing your Booking

If you have to amend any details of your booking after it has been confirmed you should contact us as soon as possible. We will do our best to accommodate your request but we cannot guarantee this. Our amendment fees are £20 to changes notified to us over 8 weeks prior to the holiday date and £30 within 8 weeks of the holiday date or during your holiday. You will also be charged for any increased costs arising from the changes that you make to your accommodation booking e.g. upgrades. If you reduce the number of nights on the original booking or change to a lower grade of accommodation you will still be liable to pay for the whole holiday as booked. If you move your departure date by more than 7 days we will treat the original booking as cancelled with the appropriate cancellation charges applicable. If we cannot make your requested change and you do not wish to continue with your holiday then your booking will be deemed as cancelled with effect from the date that the change was requested and the normal cancellation charge will be levied.

Changes by Us

In the unlikely event of unforeseen circumstances causing Bolero Holidays Ltd to alter your holiday details, we will inform you as soon as possible. If this results in a major change to your holiday we will offer you a suitable alternative if available or, if this is not acceptable, offer you a full refund.

Our Responsibilities

At Bolero Holidays Ltd we have done our utmost to ensure that the contents of the 2017 brochure & website are correct at the time of going to print. We accept liability for those parts of the holiday arrangements which are under our direct control except where any damage, loss of enjoyment or expense caused to you is from circumstances of ‘force majeure’, your actions or any third party not under the control of Bolero Holidays Ltd. We do not accept liability for any event beyond the control of Bolero Holidays Ltd such as war, riots, adverse weather and other acts of God or similar events.

Arrival & Departure at Union Lido

You should aim to arrive at the Union Lido park between the approximate hours of 16.00 -
*23.00. If you arrive before 16.00 hours please report to our Bolero site manager at the Bolero reception. We cannot guarantee that your accommodation will be ready, however we will do our utmost to prepare your accommodation as soon as possible. To help with our planning, it is necessary for you to advise us of your expected arrival time and if you experience any delays. Please note that Union Lido is closed to vehicular traffic between the hours of 13.00 and 15.00 hours and 23.00 and 08.00 hours. If you arrive within these times, it will be necessary to leave your car in the perimeter parking area at the entrance to Union Lido. If you fail to arrive on the day specified on your Bolero holiday confirmation you should inform us of your new arrival day & time as soon as possible. If you do not do this we reserve the right to treat the booking as cancelled. No arrivals will be accepted after 23:00 hours, which means we cannot accept any reservations alongside any flights that arrive any later than 21.30 (arrival in Italy before 21.30 will ensure you can arrive at the park before 23.00)

On your day of departure you should vacate your accommodation between
**07.00 - 10.00 hours and leave the park by 10.00. if you remain on the park after 10.00 you may be charged directly by Union Lido unless you are leaving by taxi or public transport. We reserve the right to enter and clear the accommodation from 10.00 hours in order to prepare for the next guests.

* Flight arrivals after 21.30 must be pre-authorised with the UK office.
** A compulsory early departure cleaning charge of £30 / 30€ will be applied to all check-outs before 07.00.

Your Mobile Home Accommodation

On booking you agree to accept the accommodation allocated to you, irrespective of any special requests notified to Bolero Holidays Ltd at the time of booking. Special requests will be noted by Bolero Holidays Ltd but can never be guaranteed. If you are not happy with the condition or cleanliness of your accommodation you should report this to our Bolero site manager as soon as possible. It is your responsibility to look after your accommodation and equipment during your holiday. You will be liable for any damage that you or your party cause to your accommodation or equipment. Our mobile homes are prepared prior to your arrival, and on arrival, you are required to pay £100 / 100€ cleaning and breakages deposit during check-in. The deposit will be returned at the end of your holiday provided you have left your mobile home in a clean and tidy condition and no intentional damage has occurred to the mobile home or equipment when inspected by our on-site staff. If you do not clean or tidy your accommodation, we will deduct £30 / 30€ of the deposit to clean your accommodation. If required, cleaning products are available free from the Bolero reception office. Any damage that has occurred to the accommodation will be assessed and charged accordingly. All accommodation is non smoking and if there is any evidence that any member of your party has smoked in the mobile home, we will automatically charge £30 / 30€ for cleaning it.

Union Lido Holiday Rules

Bolero Holidays Ltd has no control over the running of the park. Whilst great care has been taken to ensure the accuracy of descriptions, Union Lido may change or withdraw facilities at it’s own discretion. You and your party must obey the rules and regulations of Union Lido. You are also expected to show consideration to other guests. If you or any members of your party act in a manner that causes danger or annoyance to other people, we, or the site management reserve the right to ask your party to leave the park. In these circumstances Bolero Holidays Ltd will give no refunds. At all times, you are responsible for supervising any of your party members under the age of 21. Unless your child is partaking in a supervised event such as Kids Club, you are responsible for making sure they are present and safe at all times, especially in children’s play areas, licensed areas, pool complexes and any on-site facilities. When children are being supervised during activities, it is important to remember to collect children at the appointed finishing time. If you or one of your party have an infectious disease you may be asked to leave the park. Pets are not allowed at Union Lido.


Prices on this website have been calculated at the rate of exchange of £1 = 1.20€. We reserve the right to increase the holiday cost should the rate of exchange vary. We guarantee that this will not be more than 10% of your holiday cost and we also guarantee that this surcharge will only be applied if absolutely necessary. Our prices do not include the local tourist tax which is payable direct to Union Lido on your check-out. The exact cost will be confirmed by Union Lido by the end of April 2018 (2017 price is 0.50€ per person per night).

Travel Documents

It is your responsibility to be in possession of all necessary travel / health / insurance documents. All British citizens require a full valid passport and we advise you to carry a current and valid EHIC card which provides reciprocal health care within the EU. On arrival at Union Lido you will be asked to hand in your passport(s) to the main reception and you will be given site passes for all of your party. If required you can ask for the return of your passport at any time. Normally you collect your passport on your departure day as you are leaving, from the Union Lido departure office.

If You Have a Problem

We do our best to give you a successful and enjoyable holiday but even the best laid plans can sometimes go wrong. If you have a complaint it must be reported to the Bolero site manager as soon as possible so that steps can be taken to resolve the matter. If the complaint cannot be resolved, a Client Complaint Record Form is available from the Bolero site manager and this must be completed before your return to the UK. Please follow this up within seven days of your arrival home by writing to us at the UK office, clearly stating your invoice number and enclosing a copy of the Client Complaint Record Form. We will not consider any complaints received outside this period.

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